Privacy Policy

Effective Date: January 1, 2026

Countryman Coatings respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, interact with our advertisements, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address or project location
Information about your roof, RV, building, trailer, or other project
Photos or other information you choose to submit
Questions, comments, or messages you send to us
Purchase and transaction information

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, referral source, and interactions with our website.

Facebook and Instagram Lead Forms

Countryman Coatings may use advertising and lead-generation services provided by Meta Platforms, Inc., including Facebook and Instagram.

If you submit information through a Facebook or Instagram lead form, Meta may provide the information you entered to Countryman Coatings. This may include your name, email address, phone number, location, project information, or other information requested on the form.

We use this information to respond to your inquiry, provide product or project recommendations, prepare estimates or quotes, and communicate with you regarding Countryman Coatings products and services.

Submission of a lead form does not obligate you to make a purchase.

How We Use Your Information

We may use the information we collect to:

Respond to questions and customer inquiries
Contact prospective customers who request information
Provide product recommendations, estimates, or quotes
Process and fulfill orders
Provide customer service and technical support
Improve our website, products, advertising, and customer experience
Measure the effectiveness of our advertising campaigns
Send relevant marketing or promotional communications
Prevent fraud, abuse, or security threats
Comply with applicable legal requirements

We do not sell your personal information to third parties for their independent marketing purposes.

Advertising, Cookies, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity and improve our advertising.

These technologies may include services provided by companies such as Meta and Google.

For example, the Meta Pixel may allow us to measure whether visitors interact with our website after viewing or clicking a Facebook or Instagram advertisement. These services may collect information about your device, browser, website activity, and interactions with advertisements.

Third-party platforms may process this information according to their own privacy policies.

You may be able to control or limit cookies and advertising tracking through your browser settings or through the privacy and advertising settings provided by the applicable platform.

Sharing of Information

We may share information with service providers that assist us in operating our business, including companies that provide:

Website hosting
Ecommerce services
Payment processing
Email services
Customer relationship management
Advertising and analytics
Shipping and fulfillment
Information technology and security services

These providers may access personal information only as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud or misuse, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Communications

If you provide your phone number or email address, we may contact you regarding the inquiry, quote request, order, or project for which you provided your information.

We may also send occasional promotional communications where permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the email or by contacting us directly.

You may request that we stop non-essential marketing calls or messages at any time.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide customer service, maintain business records, comply with legal obligations, and resolve disputes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website, products, and advertising are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information we maintain about you.

To make a privacy-related request, please contact us using the information below.

Third-Party Websites

Our website may contain links to websites operated by third parties. Countryman Coatings is not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, advertising platforms, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Countryman Coatings handles personal information, please contact us:

Countryman Coatings
Email: Klaus@pmsilicone.com
Phone: 812.940.4361